One portable device. Endless possibilities.
Check in passengers, scan passports, verify documents, and print boarding passes and baggage tags — all from one battery-powered, carry-on-sized device.
CounterGO simplifies agent-assisted passenger processing with an intuitive workflow. Follow along — each step lights up as it happens on screen, and tapping a step jumps the video there.
Processing time depends on the airline integration and operational requirements.
CounterGO is more than a portable check-in device. It supports airport counters, boarding gates, off-airport operations, charter flights, queue management, and backup operations — from a single carry-on.
Add check-in capacity wherever you need it.
Deploy CounterGO as an additional check-in station during peak travel periods — without installing permanent counters or expanding existing infrastructure. Ideal for busy airports, seasonal operations, and airlines launching new routes.
Bring check-in to the queue.
Agents equipped with CounterGO move through passenger queues, complete check-in, verify documents, and print boarding passes or baggage tags — reducing congestion during busy periods.
Process passengers directly at the gate.
Last-minute passenger assistance and baggage tagging: identify passengers, process eligible baggage, and print bag tags without returning to the check-in area.
Check in passengers before they reach the airport.
Bring airline check-in to hotels, cruise terminals, convention centres, resorts, and other off-airport locations. Passengers arrive with boarding passes and baggage tags already issued.
Flexible check-in for non-routine operations.
Set up passenger processing for charter flights, private terminals, special events, and temporary operations — a portable alternative to permanent check-in infrastructure.
Keep operations moving when infrastructure is unavailable.
An alternative passenger processing station when traditional counters are down. Combined with compatible ABOMIS mobile and backup DCS solutions, CounterGO supports business continuity strategies.
Start operations without waiting for permanent infrastructure.
Establish passenger processing at new stations and reduce dependence on permanent check-in installations during initial operations or temporary deployments.
Reduce dependence on traditional airport infrastructure. CounterGO brings the whole agent workflow — documents, DCS, printing — into a device that moves with your operation.
Take airline check-in and baggage processing beyond traditional counters. Operate wherever passengers need assistance, without being tied to a fixed workstation.
Passport scanning, passenger verification, DCS connectivity, check-in, boarding pass and bag tag printing — everything agents need in one device.
Passenger processing in locations where permanent check-in counters are unavailable, impractical, or expensive.
Designed to integrate with existing Departure Control Systems. Introduce mobile passenger processing without replacing your current DCS.
Approximately 4–6 hours of operation on the standard battery configuration; extended options provide approximately 9–13 hours.
Add passenger processing capacity without installing additional traditional check-in workstations.
CounterGO combines essential airline passenger processing hardware in a portable form factor. Hover the markers to explore.
Two integrated Custom KPM180 printers support boarding pass and baggage tag printing.
Integrated Desko document scanning technology captures passports and travel documents.
Standard and extended battery configurations support mobile operations away from outlets.
Connect using Wi-Fi or compatible mobile hotspot connectivity.
Carry-on-sized construction lets agents transport and deploy the device between operational locations.
A 15-inch display option is available for configurations requiring additional screen space.
Available in different colours and branding configurations to reflect airline or ground handler identity.
Bring airline check-in to hotels, cruise terminals, convention centres, resorts, and other off-airport locations. Passengers complete check-in and receive their boarding passes and baggage tags before arriving at the airport.
CounterGO lets airlines and ground handlers explore new passenger service models beyond the terminal.
CounterGO connects with existing airline Departure Control Systems through supported interfaces. With ABOMIS mobile passenger processing technology, airlines and ground handlers extend their existing DCS workflows to portable devices.
Integrated & in production
Integrated & in production
Integrated & in production
Keep your existing DCS. Take your operations mobile.
CUPPS Connect makes CounterGO vendor-independent: works with Sabre, Amadeus, Navitaire and any DCS, and supports multiple airline environments on one device.
One portable device supports different passenger processing workflows. Pick your operation to see where CounterGO fits.
Introduce flexible passenger processing, improve customer service, and extend check-in beyond traditional airport counters — on the DCS you already run.
Traditional airport check-in depends on fixed counters, printers, document readers, power connections, and network infrastructure. CounterGO brings these capabilities together in a portable solution — so you deploy capacity when and where it is needed instead of expanding permanent infrastructure for temporary demand.
More operational freedom.
Common technical and operational questions about CounterGO. Not answered here? Ask us directly.
No. CounterGO is designed to integrate with existing airline DCS platforms through supported interfaces.
Discover how CounterGO can help your airline, airport, or ground handling operation become more flexible, mobile, and efficient — from airport terminals to off-airport locations.
