ABOMIS service keeps working on critical situations by serving as a Back-up DCS for other mainstream departure control systems
ABOMIS Back-Up DCS
What is DCS Back-up in aviation? And why is it needed?
Back-up DCS is a reliable standby facility that ensures smooth and consistent passenger check-in and boarding operations at airports when the primary DCS fails. To minimize the damage caused by the primary DCS outage, a reliable back-up DCS takes over the passenger processing operations even if the main DCS goes down in the middle of the check-in and boarding procedures. Simply put, operating airline and passengers feel no difference in the check-in process when the back-up system is online as travel documents are continuously printed in the same format used by the primary DCS.
Primary DCS failure is an unfavorable incident that can occasionally happen in almost any airport due to down server issues, power outage, internet failure, and any other operational and technical problems. When the main departure control system is down during active automated check-in and boarding operations, airports and airlines incur a great amount of damage in terms of lost revenue due to flight delay and ticket refunds, passengers’ dissatisfaction and consequently, loss of brand loyalty and brand trust. Therefore, a back-up DCS that can minimize such aversive effects is a vital solution that all airports must implement.
As an insurance option for your main DCS, ABOMIS back-up DCS not only prevents detrimental financial and brand damage efficiently, but also it costs much less than other time-consuming and costly manual back-up processes. ABOMIS easy-to-use Back-up DCS can proceed check-in and boarding regardless of primary DCS failure level. In the case that airlines are the user of our system, ABOMIS back-up DCS will carry out the entire passenger handling operation of the ongoing flight without requiring any data from the primary DCS before the outage. Particularly when the main DCS outage leads to loss of entire passengers’ data in the system, we will smoothly continue the interrupted operations with our state-of-art approach. However, if our customer is an airport or ground handler and intends to use our system, some minimum information is required for carrying out departure procedures including general flight information, seat map, and passenger names. Our Back-up DCS will send post departure messages and update reservation records to retain the airport operations seamless not only for airline, but also for the airline’s reservation system.
ABOMIS Back-up DCS is requires almost no training for the staff that has worked with any DCS before. In this regard, check-in agents can perform check-in and boarding with no further instructions, and to perform additional actions such as registering excess baggage and SSRs (Special Service Request), a maximum of 1-hour training will suffice. Moreover, ABOMIS Back-up DCS is designed with a customizable user interface which can be tailored in accordance with the main DCS user interface to maximize airlines, airports, and ground handling agents work experience with ABOMIS Back-up DCS and Local Departure Control System.
- Web Based Application
- IATA Standard Messages
- Go Show/No Show Reports
- Group Passenger Feature
- Cloud Based Data Storage
- Baggage Reconciliation System
- Integrated Weight and Balance
- Minimum Connectivity Requirements
- Integration with non-common-use systems
- Boarding Control and Reconciliation
- Mobile Application for Supervisor and Management
- Excess baggage, weight limits, restrictions conditions
- Seat Condition Restrictions, Exit Row, Infant &Bulkhead
- Supervisory/Management Reports and Displays, Online/Offline
- Agent Qualification Restrictions by Signing Code or User Group
- Aircraft Database, Configurable for all Types and Configurations